What are ticket bots and are they all bad?Ī bot (short for “robot”) is an automated program that runs over the Internet to perform a specific task or set of tasks. How to restore fairness to online ticketing.What are ticket bots and are they all bad?.Organizations that don’t forcefully battle bots do so at their own peril.īut what are ticket bots, how do they work, and how can they be stopped? These are some of the questions we’ll answer in this blog post. With the right combination of technology and regulation, it is possible to keep ticketing in the 21st century while ensuring tickets get in the hands of true fans. Some performers have gone to extreme lengths to remove bad bots from their onsales, including taking ticketing totally offline. Stakeholders from politicians to musicians to fan alliances are clamoring for fairness in online ticketing. Online ticketing organizations have found themselves on the front lines of the battle against bad bots.Ĭonsider that according to the New York attorney general, one bot operator alone scooped up 1,012 tickets to a concert － in 1 minute! Frustrated fans are forced to resale sites where margins can exceed 1,000% of face value. Nowhere is this clearer than during ticketing onsales. Bad bots make the internet a fundamentally unfair place.
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